19 Korotkevich Str., Minsk

Tel.: +375 (17) 215-40-52

Fax: +375 (17) 213-41-63

Office@ban.by

ISO 9001: 2015 and Aeronautical Information Division Quality Policy

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ISO 9001: 2015 and quality policy of traffic department, air traffic services and training module of Minsk air traffic control center, search and rescue coordination center

CUSTOMER SATISFACTION QUESTIONNAIRE

Dear Customer

We would be grateful to you if you give some free minutes and answer our questions. This questionnaire will help us to estimate level of your satisfaction with the work of Belarus AIS. The received result will help us to improve the quality of our work.

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AIRSPACE USER SATISFACTORY SURVEY FORM

Dear Colleagues!

We appreciate your cooperation with State Enterprise BELAERONAVIGATSIA. We strive to make our air navigation service even more efficient and comfortable. Your opinion about the quality of our air navigation services is of paramount importance to us.

We kindly ask you to answer the following questions below in order to take into account your opinion.

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